What happens when:
- Everyone disobeys the formal 'rules'?
- Everyone observes consistent values?
Answer: you get an unlikely emergent property.
I've just come back from a trip to India, where I was delivering a P3O course to a very agreeable and able group of consultants. (All passed with flying colours.) Since this was my first trip to this fantastic country I was, like most westerners, fascinated by the etiquette in the apparent chaos of traffic. It looks dangerous - and it probably is by our standards - but it seems to work. (See video below.)
'Respect' is a high value in India. Also, there is a pecking order, my driver told me:
- Lorries and buses
There is a sort of precedence according your vehicle 'caste'.
Emergence and emergent property are concepts we try to illustrate in our changement management training. Now I have an excellent example from first hand experience.